Last updated: March 28, 2026
These Terms of Service ("Terms") constitute a binding legal agreement between you ("Client," "you") and Clawsers ("we," "us," "our") governing your access to and use of the Clawsers platform and services ("Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms in their entirety, do not access or use the Service.
Clawsers provides AI-powered Instagram Direct Message automation for influencer marketing professionals. The Service connects to your Instagram Business account via Meta's official OAuth flow and uses large language model (LLM) technology to generate and send DM responses on your behalf as part of your authorized outreach campaigns.
The Service is currently available on an invite-only basis. Access may be granted, revoked, or modified at our sole discretion.
To use the Service, you must:
By using the Service, you agree to:
You may not use the Service to:
The Service uses artificial intelligence to generate DM responses automatically. AI-generated content may be inaccurate, inappropriate, incomplete, or inconsistent with your intended messaging.
You, the Client, are solely responsible for all content sent through your connected Instagram account, regardless of whether that content was generated by the AI or composed manually.
You should actively monitor your campaign, review AI output regularly, and configure the Service appropriately for your use case. Clawsers accepts no liability for damages arising from AI-generated messages sent through your account.
Clawsers owns all rights, title, and interest in the platform, including its software, design, algorithms, trademarks, and documentation. Nothing in these Terms transfers any ownership rights in the platform to you.
You retain all rights to your own content, including DM messages, campaign materials, and any data you provide. By using the Service, you grant Clawsers a limited, non-exclusive license to process your content solely for the purpose of operating the Service on your behalf.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.
We provide the Service on an "as available" basis and make no guarantees regarding uptime, availability, or uninterrupted operation. We are not liable for any damages, losses, or missed opportunities resulting from service downtime, degraded performance, or interruption of access, for any reason, including maintenance, infrastructure failures, or third-party service outages (including Meta's API).
Either party may terminate the agreement at any time. You may disconnect your account and cease using the Service at any time. We may suspend or terminate your access immediately and without notice if you violate these Terms, engage in prohibited conduct, or if continued operation creates legal or regulatory risk for Clawsers.
Upon termination, your account data will be deleted in accordance with our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CLAWSERS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT RESULTS WILL BE ACCURATE OR RELIABLE, OR THAT THE SERVICE WILL BE ERROR-FREE OR SECURE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CLAWSERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITIES, EVEN IF CLAWSERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL CLAWSERS'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS UNDER THESE TERMS EXCEED THE TOTAL FEES PAID BY YOU TO CLAWSERS IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless Clawsers and its officers, directors, employees, agents, and contractors from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) any content sent through your connected account; (d) your violation of any third-party rights, including Meta's Platform Policy; or (e) any applicable law or regulation.
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the date of the most recent revision. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. For material changes, we will make reasonable efforts to notify connected users in advance.
These Terms shall be governed by and construed in accordance with the laws of the State of Iowa, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Iowa.
For legal inquiries, notices, or questions about these Terms, contact us at:
legal@clawsers.com